How Can I Prepare for IT Disaster?
…Wondering how you can prepare for a disaster? Stepinlogic can help!
Here, in Stepinlogic we value Business Continuity and Disaster Recovery as one of the most important parts of our Service Plan for our Customers. We treat BC/DR at the highest priority as this is the way we limit the downtime of business operation to a minimum. Our Engineers are implementing the best industry solutions and practices to protect your company from any possible unexpected damage and loss. Disaster recovery plans will keep mission-critical applications available within minutes following the incident. Let’s take a closer look at how we are helping our Partners proactively prevent the disaster and recover in case of an incident.
24/7/265 Infrastructure Monitoring
Our Managed IT Support services include uninterruptable infrastructure monitoring. This base service will help to proactively find any possible device failure or error. We will alert you and take action before they happen to eliminate possible business downtime. Remote monitoring tools are deployed to various production-critical devices including:
- Windows servers and workstations
- Linux, Mac OS and other operating systems
- Networking devices (routers, firewalls, and other equipment)
- Printers and scanners
Unlimited Helpdesk Support
Certified Engineers are here to be the first responders for your business. One call away they will guide you and take the lead in any unexpected incident. No more waiting on hold, a technician will answer your call within no wait time and reply to your incident email in 12 minutes guaranteed! We understand that even a small issue can impact your business operation and productivity and promise to take every case with care and professionalism. Stepinlogic Support Team is staffed with Technicians and Engineers of different levels and we will make sure that every incident will be escalated to the appropriate Expert level.
No Hidden Fees or time-based charges! We offer unlimited Helpdesk support included in all Managed Plans. We value how important it is to support you in case of disaster!
As part of our business continuity and disaster recovery planning, we provide our customers with reliable backups for cloud and on-premises infrastructures. Managed Data backups and recovery of mission-critical data is crucial for any business operation. Out Managed backup service includes the following:
- Backup and recovery. We will store and recover any critical company data.
- Image-based backups. In the event of failure or data corruption, we will minimize the downtime and recover your servers to the most recent state.
- Offsite backups. We will keep the backups securely offsite, to support your compliance and protect data from local disasters.
- Daily file-level backups. Keep your data loss chance to minimum with critical files being backed up daily.
- Recover at any time. With the help of our Support Engineers, you can recover data 24x7x265.
What makes the difference? As most Service IT Providers have no idea how efficiently they will recover your business in case of any disaster event- Stepinlogic Engineers providing bi-annually Disaster Recovery Tests to imitate the recovery of your mission-critical infrastructure.
The importance of keeping your devices up to date cannot be ignored as it can lead to potential data breach. An outdated software or Operating System is the second most widespread cause of data breach today. Constantly IT Vendors releasing security patches and bug fixes to close the wholes that could be used in potential cyber-attack.
Most of the IT Support Companies ignoring the importance of updating the infrastructure and rarely include this process as a part of BC/DR planning. Our dedicated Account Managers will make sure that patching will happen on monthly scheduled bases with the most comfortable time of your choice.
Employee mistakes are a leading cause of data breaches. A focus on improving employee security strength will help organizations to minimize the chance of data breaches.
Continuous security awareness training, testing, and evaluation is required to turn employees from a company’s weakest security link to their strongest first line of protection.
Stepinlogic has put together an Employee Vulnerability Assessment (EVA) that helps organizations train end-users on IT Security and identify and implement the proper safeguards to protect Personally Identifiable Information (PII) and sensitive company data. The Employee Vulnerability Assessment includes:
- Provides online security awareness training and testing to all employees
The Security Baseline Phishing and Training service provides in-depth training on data security as well as advice for best practices in protecting Personally Identifiable Information (PII) and sensitive company data. The training is provided in an online format which is both engaging and convenient to staff members.
- Provides security awareness micro-training updates on a weekly basis
The Micro Training is delivered via email each week to your end-users. The content of the Micro Training reinforces previous topics covered in the Security Awareness Training Testing. Micro Training content comes in the form of a 1-minute video for your end-users to watch.
- Provides monthly security awareness newsletters
Reminding end-users of important messages and policies each month in an approachable, fun manner
- Performs simulated Phishing attacks on your employee base
Working with your management, we will plan Simulated Phishing Attacks on your end-user base.
- Provides Dark Web Breach Monitoring & Assessment (DWBA & DWM) reporting
Dark Web scans are performed looking for accounts that are associated with your email domain.
- Creates written information security policies (WISP)
Security Service provides Written Information Security Policies (WISP) that address data security including administrative, physical, and technical safeguards
Data Breach Insurance
Additionally, we included a $250 000 data breach insurance to our Premium Service Plan. This protection plan will cover expenses, fines, and penalties caused by a cyber-attack. Expenses from regulatory penalties including HIPPA, NY Department of Financial Services, and GDPR. You are covered even for PCI re-certification costs!
Having a business continuity and disaster recovery plan in your organization will bring you a sense of security but moreover, it will save you a lot of money and save your business from going under. According to the IHS study, the estimated loss for enterprises is $700 Billion due to IT outages.
Incident can happen at the time you never expect, and potential damages can grow with every hour. Data loss, financial loss, loss of clients, business failure and harm to your brand are the outcomes of the disaster. Every business should be prepared to stay “above the water” in case of fire, hurricane, faulty server or security breach.
Most of the small and medium-sized businesses cannot afford the creation and implementation of a disaster recovery plan, making them vulnerable to harmful events. For that reason, Stepinlogic included its business continuity and disaster recovery services to every Managed IT Support Service Plan combined with Engineering Services, Cloud Solutions, and others. You can feel secure and aware that business-critical operations will continue no matter what for the low cost.
We are staffed with Certified Professionals who will bring the best solutions to meet your business needs. Let us take care of your IT and concentrate on your business growth! Schedule a free assessment today at www.stepinlogic.com
STEPINLOGIC | 292 262 6652